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@@ -5,9 +5,10 @@ labels: question
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-Before opening an issue, just take into account that this is a completely free of charge open source project.
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-I'm always happy to help and provide support, but some understanding will be required.
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+Before opening an issue, just take into account that this is a completely free of charge and open source project.
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+I'm always happy to help and provide support, but some understanding will be expected.
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I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
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+You may also be asked to provide tests or ways to reproduce reported bugs.
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Try to be polite, and understand it is impossible for an OSS project to cover all use cases.
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With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).
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Alejandro Celaya